Shipping, Delivery & Returns

Do you ship internationally?

Our office is located in Toronto Canada and ship within North America.  If you reside outside of North America, and you would like to purchase a garment, please contact us directly.


What is your shipping policy?

We offer free shipping within Canada.


Once I place my order how long will it take?

It will take approximately 4 – 6 weeks to arrive. We will keep you updated on when it goes into production and once it arrives at our office.


What if I need my garment sooner?

Contact us! Depending on when your event is, there may be an ability to rush your order for an extra cost.  We will do our best to accommodate.  Email us at with the date and location of your event, and we'll look into it for you.


Do you offer gift cards?

All our physical gift cards are shipped in a mini-box that looks like our normal shipping boxes.  Email us at if you would like it customized.

Who do I contact for marketing/press-related matters?

Email and we'll make sure it's routed to the right person.

I'm interested in working with The Valle on wholesale or business to business orders. What's the best way to do that?

Email and we'll connect you with the right team.